Frequently Asked Questions

Purchase and Payments

Purchasing thorugh the website is quite simple, all you need to do is choose the product/s you like, choose the variation you want the products with (if applicable) and add them to your cart.

After the items were added to your cart you can easily locate it by finding the sign of a shopping bag on the top right side of the screen.

Once you have checked all the details are correct for each product, continue to checkout and insert your shipping/billing address and continue to pay via PayPal. You can also use your credit card using Paypal without opening an account with them. it is very simple, look for “pay using credit card” option in the PayPal payment screen.

Shipping Time

Please note that most of the items available on the site are made to order and it takes about 5-7 business days to make them and ship them to your address.

Shipping time also vary depending on the item itself and your location. Normally it will be as follows, with some exceptions:

Shipping Estimates

Clothing, Art Prints, Cushions

  • United States – 7 to 10 business days
  • United Kingdom – 3 to 5 business days
  • Europe – 5 to 7 business days
  • Everywhere else – 7 to 10 business days

Wallets and Leather Products

  • United States – 5 to 7 business days
  • United Kingdom – 7 to 21 business days
  • Europe – 7 to 21 business days
  • Everywhere else – 7 to 21 business days

Japanese Art and Samurai Statues

  • United States – 5 to 10 business days
  • United Kingdom – 5 to 10 business days
  • Europe -5 to 10 business days
  • Everywhere else – 5 to 10 business days

The items are shipped from different locations with our coordination’s and high level support, you will receive your personalized order as soon as possible, if there are any delays or special circumstances, we will let you know in email.

We Ship worldwide, each product cost can be seen and calculated in the cart. depending on your location, product, and shipping methods

Return Policy

We will accept return according to circumstances, as all of the items are made to order.

Returns are accepted if buyer contacted us through email up to 3 days from the recipient of the products.

Buyer is required to pay for the returned shipping costs to the address we will provide once a refund or replacement as been agreed upon.

The original shipping cost is nonrefundable.

Buyer is responsible for any tax and/or custom duties that may apply for any of the products (each country has its own regulations so we are not familar with all the countries regulations, please find out the if any costs shoudy apply from your local custom office.

Returns will not be accepted due to refusal of buyer to pay the custom fees, item must be returned in original condition, if item is damaged at time of recipient a refund will not be issued.

If we made a mistake in your order, we will compensate you either with a new item or a refund.

Contact Support

if you have any question regarding your order tracking or if we deliver to your country, feel free to contact us by clicking here.

Contact Us